QikAsist is your intelligent AI-powered chat assistant designed to provide personalized
support for your clients, employees, and customers. Whether for customer service,
employee queries, or sales support, QikAsist ensures real-time, context-aware
conversations with seamless integration into your business ecosystem.
Key Features
Conversational AI with Context Awareness
• Engage users with human-like, contextual conversations.
• Understands follow-up queries and maintains context for improved interaction.
• Supports real-time data augmentation to enhance conversations on the go.
Customizable AI Model Training
• Train AI models using your business-specific data.
• Provide tailored responses based on industry knowledge and your operational data.
• Improve model accuracy with continuous learning from live interactions and feedback.
Hybrid Support - AI + Live Agent
• Seamlessly hand over conversations to live agents when necessary.
• Ensure users get the right level of support without frustration.
Real-Time Analytics & Insights
• Gain actionable insights into user behavior and query trends.
• Track key performance indicators (KPIs) to measure chat assistant effectiveness.
• Identify gaps and unanswered queries to continuously enhance performance.
Authentication & Secure Access
• Provide personalized, secure conversations with user authentication using mobile or email OTP.
• Implement JWT and OAuth2-based authentication for seamless and secure access.
• Enable role-based access control to manage sensitive information.
Omni-Channel Access
Flexible Engagement Options
• Chatbot Interface: Intuitive, user-friendly design for instant assistance.
• Mobile-Responsive UI: Accessible across desktops, tablets, and mobiles.
• API-Ready: Easily embedded into your website, mobile apps, or third-party platforms.
• WhatsApp Integration: Provide direct customer assistance through WhatsApp.
Seamless Deployment with CDN
Deploy in minutes using a CDN-hosted file for easy website integration. No complex setups
or lengthy implementations. Ensure high availability and low latency with AWS-powered
infrastructure.
Why Choose QikAsist?
• Enhanced User Experience: Provide real-time, personalized support with AI-driven conversations.
• Faster Resolution: Reduce response time with AI-powered assistance and live agent handoff.
• Scalable Solution: Handle thousands of queries simultaneously without performance loss.
• Data-Driven Insights: Make informed decisions with actionable analytics.
• Secure & Compliant: Ensure data privacy and compliance with robust authentication.